Admission Ticket Policy
Tickets are valid only on the date of issue.
Tickets are non-refundable and cannot be exchanged for cash.
Used or expired tickets are not eligible for refunds.
Each ticket is valid for one admission only.
Please keep your ticket during your visit for verification if required.
Child Ticket Policy
Child ticket prices are based on height according to the published pricing policy.
Children must be accompanied by an adult at all times.
Parents or guardians are fully responsible for the safety of children during their visit.
Outside Food & Beverage Policy
Guests may bring outside food and beverages into the park.
A service surcharge may apply according to the current policy.
Alcoholic beverages, prohibited substances, and strong-smelling food are not permitted.
Management reserves the right to refuse unsafe or inappropriate food items.
Dress Code Policy
Appropriate swimwear is required when using swimming pools, mineral baths, and mud bath areas.
Regular clothing is not permitted in pools.
Non-slip footwear is recommended.
Management reserves the right to deny access for inappropriate attire.
Safety Policy
Follow all staff instructions and safety signage.
Running in wet areas is prohibited.
Do not climb structures or landscaping.
Smoking is only permitted in designated areas.
Dangerous or flammable items are prohibited.
Personal Belongings
Guests are responsible for their personal belongings.
The park is not liable for lost or stolen items not deposited at designated storage facilities.
Pet Policy
Pets are not permitted inside the park except certified assistance animals where required by law.
Environmental Policy
Please dispose of waste responsibly.
Do not damage plants or landscaping.
Help us preserve a clean and green environment.
Payment Policy
Payments are accepted via VNPay and other available payment methods displayed at checkout.
Transactions are confirmed only after successful payment authorization.
Electronic invoices are available upon request in accordance with applicable regulations.
Cancellation, Refund & Ticket Change Policy
Tickets may only be cancelled, exchanged, or refunded under the park's applicable policies or as required by law.
In the event of force majeure (such as natural disasters or epidemics), the park will announce the applicable arrangements.
Website Terms of Use
Users must not use the website for unlawful purposes.
Unauthorized access, hacking, or distribution of malicious software is prohibited.
All website content is the intellectual property of 100 Egg Theme Park Nha Trang unless otherwise stated.